Introduction

Welcome to the Catalog Service in Laams Workspace. This service supports a wide range of functions for your organization, including:

• Supply Chain Management – Organize and manage products, raw materials, suppliers, and related resources throughout the supply chain.
• Procurement Management – Maintain purchasing information, supplier catalogs, and product details to support efficient procurement processes.
• Production & Manufacturing Management – Define the items, components, and materials required for production planning and manufacturing operations.
• Inventory Management – Keep inventory data accurate and synchronized across warehouses, locations, and stock movements.
• Sales Management – Provide standardized product information that supports quotations, sales orders, pricing, and customer transactions.

Together, these capabilities form the backbone of your organization's purchase, production, inventory, and sales pipelines, ensuring that every department works from consistent and reliable product information.

Finding the Catalog Service

Once you have created your Laams account and completed the initial setup of your organization in Laams Workspace, you can easily access the Catalog Service from the main workspace navigation.

To access the Catalog Service:

1. Sign in to your Laams Workspace account.
2. Ensure that you have selected the organization you want to work with if you belong to multiple organizations.
3. From the left-hand sidebar, locate the Shopping Bag icon, which represents the Catalog Service.
4. Click the Shopping Bag icon.

After clicking the icon, you will be redirected to the Catalog Service dashboard, where you can begin managing your organization's catalog data.

From this dashboard, you can perform a variety of tasks, including:

• Creating and organizing products, materials, and services.
• Managing product categories and catalog structures.
• Maintaining item information, specifications, and attributes.
• Configuring inventory-related data.
• Supporting procurement, manufacturing, and sales workflows with centralized catalog information.

Tip: If you do not see the Shopping Bag icon in the sidebar, verify that your account has the necessary permissions to access the Catalog Service. Access to certain services may depend on your organization's subscription plan or your assigned user role.

Catalog Service Modules

The Catalog Service is organized into a collection of specialized modules that work together to help your organization manage products, procurement, manufacturing, inventory, sales, services, rentals, events, and pricing from a single centralized platform.

Each module focuses on a specific stage of your organization's operational workflow while remaining fully integrated with the rest of Laams Workspace. This integration ensures that data flows seamlessly between departments, eliminating duplicate work and providing complete visibility into your business operations.

1. Catalog Analytics

The Catalog Analytics module provides a comprehensive overview of your organization's catalog operations through interactive dashboards, real-time statistics, visual charts, performance indicators, and detailed analytical reports.

Designed for business owners, managers, and operational teams, Catalog Analytics transforms raw operational data into meaningful business insights, allowing you to monitor performance, identify trends, and make informed decisions.

Within Catalog Analytics, you can:

• View real-time operational statistics.
• Monitor procurement, production, inventory, and sales performance.
• Analyze product and category performance.
• Track inventory movements and stock levels.
• Monitor purchasing and sales trends over time.
• View financial summaries related to catalog operations.
• Generate standard business reports for operational analysis.
• Identify bottlenecks, shortages, and opportunities for optimization.

By consolidating key metrics into a single dashboard, Catalog Analytics enables organizations to maintain complete visibility across their entire supply chain and operational ecosystem.

2. Marketplace

The Marketplace connects your organization with a network of verified suppliers, manufacturers, distributors, wholesalers, retailers, and service providers based on your industry and business type.

Rather than searching for suppliers manually, Marketplace intelligently presents businesses that are most relevant to your operations.

For example:

• Manufacturing companies can discover suppliers of raw materials, machinery, packaging, and production components.
• Wholesalers can connect directly with manufacturers to source finished products.
• Retail businesses can find wholesalers and distributors offering products for resale.
• Service-based organizations can discover vendors that support their operations.

Using Marketplace, your organization can:

• Discover new suppliers.
• Compare supplier offerings.
• View supplier profiles.
• Request quotations (RFQs).
• Send Requests for Information (RFIs).
• Send Requests for Proposal (RFPs).
• Initiate supplier communications.
• Build long-term procurement relationships.

Marketplace helps streamline supplier discovery while making procurement faster, more transparent, and highly efficient.

3. Purchase

The Purchase Pipeline manages your organization's complete procurement lifecycle—from identifying supplier requirements to completing vendor payments.

Every purchasing activity is recorded and tracked, providing full visibility into your organization's spending and supplier relationships.

The Purchase Pipeline includes the following stages:

RFx

Manage all procurement requests including:

• Request for Quotation (RFQ)
• Request for Proposal (RFP)
• Request for Information (RFI)
• Other procurement requests

Purchase Orders

Create, approve, send, and manage purchase orders issued to suppliers while tracking their fulfillment status.

Purchase Receipts

Record and verify goods received from suppliers, ensuring delivered quantities and product quality match the purchase order.

Bills

Manage supplier invoices and vendor bills generated from completed purchases.

Bill Payments

Track payment schedules, payment history, outstanding balances, and completed payments to suppliers.

Purchase Refunds

Manage supplier returns, credit notes, reimbursement requests, and purchase-related adjustments.

The Purchase Pipeline ensures complete traceability for every procurement transaction from request to payment.

4. Production

The Production Pipeline manages your organization's manufacturing and production processes, transforming raw materials into finished products while maintaining complete operational visibility.

Throughout production, Laams automatically tracks:

• Raw material consumption.
• Component usage.
• Work-in-progress inventory.
• Finished goods.
• Production costs.
• Labor costs.
• Manufacturing overhead.
• Material wastage.
• Yield efficiency.
• Product costing.
• Inventory movements.

Production records are closely integrated with inventory management, ensuring that stock levels are automatically updated whenever materials are consumed or finished products are produced.

This module enables manufacturers to optimize production efficiency while maintaining accurate inventory and cost records.

5. Sales

The Sales Pipeline manages the complete customer sales journey from the initial quotation through payment and post-sale adjustments.

Each stage of the sales process is recorded, enabling sales teams to monitor customer interactions, revenue generation, and order fulfillment.

The Sales Pipeline includes:

Bids

Prepare and manage customer quotations, estimates, and competitive bids.

Sales Orders

Convert approved quotations into confirmed customer orders while tracking fulfillment status.

Sales Receipts

Record completed product deliveries and customer receipts.

Invoices

Generate customer invoices based on completed sales transactions.

Invoice Payments

Track customer payments, outstanding balances, payment history, and overdue invoices.

Sales Refunds

Manage returned products, credit notes, customer reimbursements, and order adjustments.

Together, these modules provide complete visibility into your organization's sales operations and customer revenue lifecycle.

6. Inventory

The Inventory module provides centralized inventory management across your entire organization.

It allows you to monitor stock quantities, perform inventory adjustments, manage stock transfers, and maintain accurate inventory records.

Using Inventory, you can:

• View current stock levels.
• Perform manual stock adjustments.
• Record damaged or expired inventory.
• Manage inventory corrections.
• Monitor inventory availability.
• Reconcile physical stock with system records.
• Track stock movement history.

Inventory automatically integrates with purchasing, production, and sales, ensuring inventory quantities remain synchronized across all business operations.

7. Categories

The Categories module helps organize your catalog into logical groups, making products and services easier to manage, search, and report on.

Categories improve overall catalog organization while simplifying navigation for users and supporting advanced reporting.

Examples include:

• Electronics
• Furniture
• Food & Beverage
• Office Supplies
• Consulting Services
• Hotel Rooms
• Event Tickets

Well-structured categories contribute to a scalable and maintainable catalog as your business grows.

8. Components

Components represent items that are consumed during production or bundled into composite products but are not typically sold individually to customers.

Examples include:

• Raw materials
• Packaging materials
• Ingredients
• Spare parts
• Manufacturing supplies
• Internal-use products

Components are commonly used within Bills of Materials (BOMs) and production workflows, where they become part of finished products.

Maintaining accurate component records helps ensure proper inventory valuation, production planning, and manufacturing cost calculations.

9. Products

The Products module contains all finished goods and sellable items offered by your organization.

Each product record can include:

• Product name
• SKU
• Barcode
• Description
• Images
• Pricing
• Tax information
• Inventory settings
• Supplier information
• Categories
• Product variants
• Product attributes

Products are fully integrated with purchasing, inventory, manufacturing, sales, reporting, and analytics, making them one of the core entities within the Catalog Service.

10. Modifiers

Modifiers provide optional additions, customizations, or configuration choices that customers can select when purchasing a product or service.

Modifiers are particularly useful in industries such as restaurants, hospitality, retail, and service businesses.

Examples include:

• Extra toppings
• Additional ingredients
• Product upgrades
• Gift wrapping
• Extended warranties
• Add-on accessories
• Service upgrades

Modifier Sets allow multiple related modifiers to be grouped together, making product customization both flexible and easy to manage.

11. Services

The Services module manages appointment-based and professional services offered by your organization.

Examples include:

• Medical consultations
• Beauty appointments
• Equipment maintenance
• Vehicle servicing
• Cleaning services
• Professional consulting
• Educational sessions

Each service can include:

• Duration
• Pricing
• Availability
• Assigned staff
• Scheduling rules
• Booking settings
• Service descriptions

This module integrates seamlessly with appointment scheduling and customer management.

12. Places

The Places module is designed for organizations that rent or reserve physical spaces.

Examples include:

• Hotel rooms
• Apartments
• Rental houses
• Meeting rooms
• Conference halls
• Event venues
• Vacation properties
• Office spaces

Each place can maintain detailed information including pricing, availability, occupancy, amenities, images, booking rules, and reservation schedules.

This module supports hospitality, real estate, coworking, tourism, and property management businesses.

13. Events

The Events module enables organizations to create, publish, manage, and sell tickets for events of all sizes.

Examples include:

• Conferences
• Workshops
• Concerts
• Seminars
• Sports events
• Festivals
• Training sessions
• Community gatherings

For each event, you can configure:

• Event details
• Venue
• Date and time
• Ticket categories
• Ticket pricing
• Seating capacity
• Registration limits
• Availability
• Promotional information

The Events module integrates with ticket sales, customer management, invoicing, and payment processing.

14. Floorplan

The Floorplan module helps organizations visually organize physical spaces used for customer seating, reservations, or operational planning.

It is particularly useful for:

• Restaurants
• Cafés
• Hotels
• Event venues
• Conference centers
• Entertainment facilities

Within the Floorplan module, you can:

• Create multiple floors.
• Define seating areas or sections.
• Add tables, seats, and booths.
• Configure seating capacities.
• Arrange layouts visually.
• Manage reservations efficiently.
• Optimize customer seating.

Floorplans improve operational efficiency while providing staff with a clear visual representation of available spaces.

15. Discounts

The Discounts module provides a centralized system for creating, managing, and monitoring promotional pricing across your entire catalog.

Discounts can be applied to:

• Products
• Services
• Rental places
• Event tickets
• Categories
• Customer groups
• Promotional campaigns

You can configure discounts based on various conditions, including:

• Percentage discounts
• Fixed amount discounts
• Buy-One-Get-One (BOGO) promotions
• Seasonal promotions
• Limited-time offers
• Customer loyalty rewards
• Bulk purchase discounts

By centralizing all promotional pricing within a single module, organizations can maintain consistent pricing strategies while simplifying campaign management across multiple business areas.